[1]胡家星,束余声,窦英茹,等.护士资质过剩、心理契约破裂与情绪劳动相关性研究[J].军事护理,2023,40(04):36-39.[doi:10.3969/j.issn.2097-1826.2023.04.009]
　HU Jiaxing,SHU Yusheng,DOU Yingru,et al.Correlation Between Nurses' Overqualification,Psychological Contract Breach and Emotional Labor[J].Nursing Journal Of Chinese People's Laberation Army,2023,40(04):36-39.[doi:10.3969/j.issn.2097-1826.2023.04.009]
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护士资质过剩、心理契约破裂与情绪劳动相关性研究
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《军事护理》[ISSN:2097-1826/CN:31-3186/R]

卷:
40
期数:
2023年04期
页码:
36-39
栏目:
论著
出版日期:
2023-04-15

文章信息/Info

Title:
Correlation Between Nurses' Overqualification,Psychological Contract Breach and Emotional Labor
文章编号:
2097-1826(2023)04-0036-04
作者:
胡家星1; 束余声2; 窦英茹3; 蒋国庆4; 薛超莉5; 白璐1
(1.扬州大学 护理学院·公共卫生学院,江苏 扬州 225009; 2.江苏省苏北人民医院 胸外科,江苏 扬州 225001; 3.江苏省苏北人民医院 公共管理科; 4.江苏省苏北人民医院 肝胆外科; 5.江苏省苏北人民医院 麻醉科)
Author(s):
HU Jiaxing1; SHU Yusheng2; DOU Yingru3; JIANG Guoqing4; XUE Chaoli5; BAI Lu1
(1.School of Nursing-School of Public Health,Yangzhou University,Yangzhou 225009,Jiangsu Province,China; 2.Department of Thoracic Surgery,Jiangsu Subei People's Hospital,Yangzhou 225001,Jiangsu Province,China; 3.Department of Public Administration,Jiangsu Subei People's Hospital; 5.Department of Anesthesiology,Jiangsu Subei People's Hospital)
关键词:
情绪劳动;  资质过剩;  心理契约破裂;  结构方程模型
Keywords:
emotional labor;  overqualification;  psychological contract breach;  structure equation model
分类号:
R47-05
DOI:
10.3969/j.issn.2097-1826.2023.04.009
文献标志码:
A
摘要:
目的 调查护士人员资质过剩、心理契约破裂与情绪劳动的现状及其相关性,为管理者制订改善护士情绪劳动的措施提供参考。方法 2022年5-6月,方便抽样法选取江苏省3所医院887名护士为研究对象,采用护士情绪劳动量表、护士心理契约调查问卷和资质过剩量表对其进行调查。结果 护士情绪劳动、心理契约破裂、资质过剩总分依次为(50.50±10.09)、(46.82±14.04)、(23.10±6.09)分; 资质过剩、心理契约破裂与情绪劳动中表层扮演、情绪表达要求呈正相关; 资质过剩、心理契约破裂与情绪劳动中深层扮演呈负相关(均P<0.01)。心理契约破裂在资质过剩与表层扮演、情绪表达要求中起部分中介作用,效应值分别为0.158,0.129; 在资质过剩与深层扮演中起完全中介作用,效应值为-0.119。结论 护士情绪劳动处于中等偏上水平,情绪劳动与资质过剩、心理契约破裂呈正相关,管理者可从降低护士资质过剩和心理契约破裂的视角出发,制订有效策略改善护士情绪劳动能力,促进护理质量提升。
Abstract:
Objective To explore the status quo and correlation between nurses' overqualification,psychological contract breach and emotional labor,and to provide reference for administrators to develop measures to improve nurses' emotional labor.Methods A total of 887 nurses from 3 general hospitals in Jiangsu province were selected by the convenient sampling method from May to June 2022.Emotional labor scale,psychological contract questionnaire of nursing staff and perceived overqualification scale were used to for a survey.Results The total scores of emotional labor,psychological contract breach and overqualification were(50.50±10.09),(46.82±14.04)and(23.10±6.09)respectively.The overqualification and the psychological contract breach were positively correlated with the surface acting and the requirement of emotional expression in emotional labor.The overqualification and psychological contract breach were negatively correlated with deep acting in emotional labor(all P<0.01).The psychological contract breach played a partial mediating role in the overqualification,surface acting and emotional expression requirements,and the effect values were 0.158 and 0.129,respectively.It played a complete mediating role between overqualification and deep acting,and the effect value was -0.119.Conclusions Nurses' emotional labor is at an above medium level,and emotional labor is positively correlated with overqualification and the psychological contract breach.From the perspective of reducing the overqualification and the psychological contract breach,administrators should develop effective strategies to improve nurses' emotional labor ability and promote the quality of nursing.

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备注/Memo

备注/Memo:
【 收稿日期 】 2022-12-28 【 修回日期 】 2023-03-02
【 基金项目 】 扬州市科协软科学课题立项(2022099)
【 作者简介 】 胡家星,硕士在读,护士,电话:0541-87373010
【 通信作者 】 束余声,电话:0541-87373010
更新日期/Last Update: 2023-04-15