[1]章美芬,纪建英,周赞华.基于微视频法的“爱的语言”沟通培训在产科护士中的应用效果[J].军事护理,2022,39(01):17-20.[doi:10.3969/j.issn.1008-9993.2022.01.005]
　ZHANG Meifen,JI Jianying,ZHOU Zanhua.Effect of Non-Violent Communication Training Based on Micro-Video among Obstetric Nurses[J].Nursing Journal Of Chinese People's Laberation Army,2022,39(01):17-20.[doi:10.3969/j.issn.1008-9993.2022.01.005]
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基于微视频法的“爱的语言”沟通培训在产科护士中的应用效果
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《军事护理》[ISSN:2097-1826/CN:31-3186/R]

卷:
39
期数:
2022年01期
页码:
17-20
栏目:
论著
出版日期:
2022-01-15

文章信息/Info

Title:
Effect of Non-Violent Communication Training Based on Micro-Video among Obstetric Nurses
文章编号:
1008-9993(2022)01-0017-04
作者:
章美芬1; 纪建英2; 周赞华3
(1.丽水市中心医院 产科, 浙江 丽水 323000; 2.丽水市妇幼保健院 产科,浙江 丽水 323000; 3.丽水学院 医学院,浙江 丽水 323000)
Author(s):
ZHANG Meifen1; JI Jianying2; ZHOU Zanhua3
(1.Department of Obstetrics,Lishui Central Hospital,Lishui 323000,Zhejiang Province,China; 2.Department of Obstetrics,Lishui Maternal and Child Health Care Hospital,Lishui 323000,Zhejiang Province,China; 3.School of Medicine,Lishui University,Lishui 323000,Zhejiang Province,China)
关键词:
微视频;  爱的语言;  产科护士;  沟通能力
Keywords:
Micro-video;  non-violent communication;  obstetric nurses;  communication ability
分类号:
R473.71
DOI:
10.3969/j.issn.1008-9993.2022.01.005
文献标志码:
A
摘要:
目的 验证基于微视频法的“爱的语言”沟通培训在产科护士沟通能力培训中的效果。方法 2020年3-12月,便利抽样选取丽水市两所医院产科120名护士作为研究对象,根据研究对象所在医院进行分组,观察组采用基于微视频法的“爱的语言”沟通方法,对照组采用常规护患沟通培训,比较两组护士沟通能力、护士培训满意度以及住院患者投诉率。结果 观察组护士沟通能力及培训满意度均优于对照组(P<0.05),观察组住院患者投诉率低于对照组(P<0.05)。结论 采用基于微视频法的“爱的语言”沟通培训有利于提升产科护士沟通能力及培训满意度,降低投诉率,改善护患关系。
Abstract:
Objective To examine the effect of non-violent communication training using micro-video for improving the communication ability of obstetric nurses.Methods From March to December 2020, 120 obstetric nurses from two hospitals in Lishui were selected by convenience sampling method. The subjects were grouped according to their hospitals.The experimental group adopted the non-violent communication method based on micro-video method; Routine nurse patient communication training was used in the control group.The nurses' communication ability,nurses' training satisfaction and inpatient complaint rate were compared between the two groups.Results The communication ability and training satisfaction of nurses in the experimental group were better than those in the control group(P<0.05),and the complaint rate of inpatients in the experimental group was lower than that in the control group(P<0.05).Conclusions Non-violent communication training by micro-video method can improve the communication ability and training satisfaction of obstetric nurses,and reduce the complaint rate and improve the nurse-patient relationship.

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备注/Memo

备注/Memo:
【 收稿日期 】 2021-10-22 【 修回日期 】 2021-12-01
【 基金项目 】 浙江省高等教育“十三五”第二批教学改革研究项目(jg20190481)
【 作者简介 】 章美芬,本科,副主任护师,从事产科护理工作
【 通信作者 】 周赞华,电话:0578-2131183
更新日期/Last Update: 2022-01-15